Retry policy
DCM platform places a strong emphasis on the reliability and stability of its business processes. The retry policy is an integral part of the platform's architecture, ensuring transaction continuity even in cases of temporary disruptions among network participants. This mechanism aims to minimize the risk of data loss and maintain high service standards.
Algorithm of Operation The retry policy is activated when a participant responds with a non-2xx status. The DCM platform employs an optimized retry scheme with exponentially increasing intervals to avoid overloading the system:
Intervals Between Attempts: 1, 2, 4, 8, 16, 32 seconds, followed by 1 minute (repeated several times).
Maximum Number of Attempts: 10.
Upon receiving a successful response (2xx), processing continues in accordance with the approved business logic.
If, after 10 attempts, the response remains invalid or absent, the operation is automatically escalated for manual processing by Transparent Network staff.
Benefits of the Mechanism for Participants
Merchants The mechanism ensures timely transmission of payment status information, enabling immediate order processing or identification of problematic transactions.
Banks The retry policy reduces system load during outages and ensures data exchange stability.
DCM platform The mechanism enhances trust in the platform and guarantees payment processing even under exceptional circumstances.